| We have compiled a small guide to help users of the site with any questions they may have about making the best use of letaholidayhome.com. We hope you find it useful. If you have a question that does not appear on this page and feel that it will benefit others, please send it to us. |
1. Finding your ideal holiday escape
2. Choosing your holiday letting
3. Saving properties for later reference (the 'My Shortlist' facility)
| 1. Finding your ideal holiday escape |
Using our quick search facility
| Our quick search facility, which appears on the right-hand side of most pages, can be used to find a property using its property number. This property number can be found at the top of the details page of each property advert. |
Using our interactive maps
| Our search page provides a facility for you to specify which location you want to find properties in or near. If you are unsure about the location of a region within a country, click on the map symbol provided. Some countries may not provide the map symbol, as a map may not yet be available. |
Selecting which activities you want to be available to the property
| Most properties have a range of activities in the regional vacinity. Using our search facility, you can select which activities you want to be near the property you intend to stay in. The properties returned by your search will have all the activities you had selected. Please note that selecting 'Skiing' and 'Golf', for example, will return properties where both these activities are available. It will not return properties where either one or the other is available. |
Selecting which setting that you want the property to be in
| Our search facility provides you with the ability to locate properties in a particular 'setting'. Similar to selecting various activities, properties returned by your search will be in the all of the 'settings' you had selected. |
Specifying the occupancy that the property should cater for
| All properties illustrate how many people it can cater for. This is based purely on how many adults the property sleeps up to. |
What if I have specific requirements, e.g. easy access for disabled persons ?
| Some properties on our site cater for specific requirements and these can be included, as a necessary requirement, when you use our search facility. |
Filtering your search results
| If your search returns too many properties, please go back to the search page and chosen additional search criteria. The search results page also includes the ability to sort properties in various orders, so please also use this to help you find what you are looking for. |
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| 2. Choosing a holiday letting |
Checking the availability of a property
| When you reach the details page for a particular property, you can click on the 'Availability' button provided. We encourage the owners of each property to keep this calendar up to date and also provide you with the ability to specify the dates between which you intend to travel on the 'Contact Owner' form. We recommend you contact the owner of the property at your earliest convenience to confirm its availability. In most cases the property can only be reserved after the owner has received payment. |
How do I book a property ?
| We do not take part in any of the booking procedure. We provide advertising space for holiday home owners and allow users of this website to contact them directly without any interference from us. Once you have found a property that you like, checked its availability and are happy with the tariffs, proceed to use the 'Contact Owner' form. This will send your details directly to the owner and provide you with their contact details. We encourage owners to check regularly for requests from our site and you should expect to receive a reply from them within 48 hours. |
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| 3. Saving properties for later reference (the 'My Shortlist' facility) |
How do I save a property to My Shortlist?
| Each property returned in your search results has an '+ to My Shortlist' button. Clicking this will add this property to your shortlist. |
Why can't I save properties to My Shortlist?
| In order for you to be able to retrieve properties stored in your shortlist at a later date, we store this information in your browser as a cookie. To store this cookie, your browser must have cookies enabled. |
What are 'cookies' and how do I enabled them on my browser?
| A cookie is a small file that is stored in your browser and contains information about properties you have saved in your shortlist. To enable this cookie to be accepted, your browser has a setting in its options/preferences menu which needs to be turned on. If it is not turned on, you will be unable to use the My Shortlist feature. |
How long are properties stored in My Shortlist?
| Your shortlist is available for 30 days from the point it was last updated. |
How can I empty My Shorltist?
| Within your shortlist is a link and clicking this will permanently remove all the properties from your shortlist. |
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